Contact Information
Get in touch with our team regarding course inquiries or technical support.
Our Details
Business Address
47 Clerkenwell Road
London EC1M 5RS
United Kingdom
Support Hours
Monday – Friday: 09:00 – 18:00 GMT
Saturday: 10:00 – 15:00 GMT
Sunday: Closed
Response Time
We typically respond to inquiries within 24-48 hours during business days. Technical support requests receive priority handling.
Common Questions
What happens after I enroll?
You'll receive a confirmation email with login credentials and access instructions within two hours. Course materials become available immediately upon payment confirmation.
Can I access courses on mobile devices?
Course content is optimized for desktop and tablet viewing. While technically accessible on mobile phones, we recommend larger screens for video editing instruction.
Do you offer refunds?
Yes. If you're unsatisfied within the first 14 days and have completed less than 25% of the course material, contact us for a full refund.
What software do I need?
Courses cover principles applicable to most professional editing software. Specific demonstrations use Adobe Premiere Pro and DaVinci Resolve, both of which offer free versions.